We have included some common questions about membership and member programming below. If you do not see an answer to your question here, feel free to reach the membership team at firstname.lastname@example.org. We would love to hear from you!
Joining and Renewing Memberships
How do I become a Friends member or renew my membership?
If I purchase a Family/Dual/Sustaining/Fellow/Legacy membership for one person, am I entitled to benefits for two people?
Yes, individuals purchasing Family, Dual, Sustaining, Fellow, Legacy or Cabinet memberships will receive membership benefits for two. You are noted in our system as the primary member with a “guest” membership card. You can also provide the name of the second membership cardholder.
I just joined as a member. When can I begin using my membership?
If you join online, you will receive a confirmation email that can be printed or viewed on a smartphone. Your email confirmation can be used as temporary proof of membership until you are able to download your digital membership card.
How early can I renew my membership?
Early renewal is a great way to ensure you receive invitations to each and every Friends event. Renewing before your membership expires adds one year to your current expiration date. You can renew your membership anytime.
Will I be reminded to renew my membership?
You will receive a renewal notice by email and mail before your membership is set to expire.
When will I get my membership card?
You will receive an email with details for your digital membership card within a week. If you do not have a smart phone and need a physical card, please email your request to email@example.com.
Can I give a membership as a gift?
Of course! Membership is a gift that will be enjoyed for an entire year. You can purchase a gift membership here.
Which membership levels receive invitations to Evening With speaker programs?
Members at the Individual level and above receive invitations to attend Evening With programs in the LBJ Auditorium.
How will I know about upcoming Evening With events?
Friends members receive regular email updates and invitations. An up-to-date schedule of programs is also available in the Upcoming Events section of our website.
How do I make a reservation for an event?
Invitations are sent by email and will include a link to make your reservation. If a special event requires a ticket or a personal email, the invitation will provide instructions. Please note that reservations left on voicemail may not be valid.
Can I lend my membership card to a friend?
Membership is non-transferable. A membership card may only be used by the person(s) named on the membership. Membership cards cannot be passed on to third parties for use at Friends events. If you would like your friend to enjoy member programming, please consider purchasing a gift membership.
Is the auditorium seating assigned?
Members at the Cabinet and Legacy level have reserved seating near the front of the auditorium. For all other levels, seating is general. Check your registration confirmation to see when the auditorium doors open and plan to arrive early for the best general seating options.
I have a condition or disability. Can you accommodate me?
Please contact our Membership Manager directly to make arrangements. We ask that you make your request 3-4 business days before the program date so that we can discuss how to best meet your needs.
If an event is full, is there a way I can still attend?
A limited number of extra seats are set aside for members at the Sustaining ($250) level and above. If a program is full but you would like to attend, please contact us about upgrading your membership to access available seats.
Are there individual tickets I can purchase to bring a guest?
Guest tickets are available for purchase to some events. A program invitation will state if guest tickets are available and how you can buy them. In order to accommodate as many Friends members as possible, guest tickets are not available for our most popular speaker events.
Is there a way to watch Evening With programs live from home?
Yes, we are so pleased to offer Friends members all over the world the opportunity to attend live events with us here, in Austin, Texas. We will publish that information in the Friends newsletter when details are available.
Can I bring a child to a Friends program?
We appreciate having interested young people in our audience. Programs can last 60-120 minutes and we ask that children attending are patient enough to sit through the event.
If I arrive late to an event, can I still enter?
As long as we have seats available, we will allow latecomers to enter. We ask that all attendees stop to check in before entering the Auditorium. If you are in the reserved seating section, please let us know that you will be arriving late.
Do members receive a discount at the Library's gift shop?
Members receive a 10 percent discount on all purchases made at The Store at the LBJ.
Can I use my Friends of the LBJ Library membership at any other museums?
Your membership card can be used for admission to any of the 13 presidential libraries overseen by the U.S. National Archives and Records Administration.
How can I use the guest passes that came with my Friends membership?
Members at the Sustaining level and above receive museum guest passes. Each pass provides admission for one guest to the LBJ Library and Museum. Guest passes are not valid for the Evening With programs or other member events.
Is my Friends membership tax-deductible?
The tax-deductible amount of a Friends membership:
- Individual/Individual Senior: $80/$65
- Dual/Dual Senior: $150/$120
- Sustaining: $250
- Fellow: $500
- Legacy: $1,000
- Cabinet: $2,500
I purchased a book online and I noticed the author is signing books at the LBJ Library. Will the author sign my book?
Authors will sign books purchased at The Store at the LBJ. Receipts from book purchases made prior to the event date should be kept as proof of purchase from The Store at the LBJ. No other items will be signed.
Not finding an answer to your question?
Please email firstname.lastname@example.org.